Our team represents a balance of commercial and government experience. We are passionate about helping buyers make smarter decisions when investing in information technology.

Chris Panaro, Founder & Managing Partner     

Chris has developed and implemented best practices in procurement, contracting and operational process methodologies for more than 25 years. Leveraging a law degree and a practical approach to project management, Chris has assisted buyers and sellers in negotiating and delivering hundreds of information technology projects throughout North America.

Chris was a founding principal in A-Frame Technology Assurance and Fortera, two technology risk management firms. He managed the IT contract risk management practices and authored a best practice contract for use by commercial clients for multi-million dollar ERP, CRM, and custom software projects.

In the late 90s, Chris developed and launched the eCommerce practice for Actium, a $100M technology systems integrator, tools provider, and training organization. Chris also launched the National Practice Group across 110 offices of Modis, a $2 billion IT consulting and outsourcing firm and parent company of Actium.

A decade earlier, Chris managed domestic/international licensing and franchising transactions, communications, and regulatory affairs for direct marketer Money Mailer, Inc., a direct marketing firm, its Internet affiliate, 40 regional offices and over 600 franchises in the U.S. and abroad. His experience in franchising is still leveraged in software and systems integration projects, since both industries are based on intellectual property, significant contract rights, and on-going royalty streams.

Dan McMullan, Principal     

Following a US Marine Corps and Department of the Navy career spanning 25 years, Dan McMullan joined BuySide to lead its Acquisition Planning practice to assist clients in the development of sound, actionable plans and strategies.

In October 2013, he was singled out by Naval Supply Systems Command senior leadership to develop standard operating procedures governing the "deep diving” and "rewiring" of high risk, high-dollar service contracts worth several billion dollars. Immediately prior to his special projects detail, he served as the Director of Information Management/Information Technology, holding an Unlimited Contracting Officer’s Warrant and supervising nearly two dozen contracting officers and overseeing a portfolio of IT hardware, software, and services contracts worth nearly $1 billion.

Trained as an avionics technician on A-6E Intruder and EA-6B Prowler combat aircraft, he has spoken on leadership at the University of Washington and at various USMC training seminars and has personally mentored more than a dozen junior, mid-level, and senior contracting officers. A fierce proponent of socio-economic programs in contract, Dan was a perennial recipient of Small Business Administration program participation awards. During his ten-year tour as an avionics technician, he received commendations for leadership during Operation Desert Shield/Desert Storm.

Dan holds a BA in Journalism from the University of Central Florida and has completed Master’s course-work in Public Administration at the Pennsylvania State University. His philosophy on life, leadership, and acquisition are fairly simple: Know yourself, be yourself, and give of yourself. He is a dedicated life-long learner, willing to take principled stands on unpopular yet well-founded acquisition decisions, and tirelessly serve the best interests of taxpayers, his superiors, and subordinates. Noted for his creative thinking and decisive timely actions, Dan has never feared to think and act outside the box in pursuit of his mission to save taxpayers countless millions of dollars.

Tom Crawford, IT Contracting Specialist    

In a career spanning over 20 years as a corporate executive and consultant, Tom has held senior executive positions at some of the world's leading software companies with revenues ranging from $5 million to $600 million and staffs up to 2000 employees. In VP roles, he led and grew business units at SAP, PeopleSoft, Oracle, and BMC. He also served as CEO of Cyber-Ark, a start-up security software firm. After leaving the corporate sector, Tom started a technology consulting business, providing expertise to a diverse mix of customers including Colgate, Pfizer, Bristol-Myers Squibb, Warner Lambert, Exxon, Crown Central Petroleum, Coca Cola, The Hershey Company, Office Max, Goldman Sachs, CitiGroup, as well as the U.S. Department of Defense.

Early in his career, Tom served for five years as an officer in the U.S. Navy after graduating from the U.S. Naval Academy. Following his naval service, he earned a Juris Doctor from the University of Pittsburgh and practiced law for a short time as a member of the PA Bar before transitioning into the business world and becoming involved in supply chain operations, sales and finance in manufacturing companies. After earning an MBA from Wharton, Tom entered the technology sector.

John Zettler, Pricing & Contract Finance Subject Matter Expert    

John possesses over 30 years of experience in government contract costing, pricing, and program financial management, with particular expertise in IT services and enterprise software acquisition. While serving in various positions (as his career progressed) from analyst through senior management positions with large Government contractors, John has directly provided financial support to several large DoD Programs (he pioneered the use of spreadsheets in direct support of Navy Weapon Systems Acquisition Program Management Offices) and has provided financial support to contractors on close to a thousand acquisitions and contracts.

John assisted in the development of Best Practices of Commercial Software Acquisition for DoD ESI (formerly DoD Enterprise Software Initiative) and has developed many financial tools and practices in support of DoD ESI.

In addition to earning a BBA in Management from The College of William and Mary, John holds an MBA in Finance from George Mason University. He currently maintains a TS/SCI Clearance.

Adelia Wardle, Software Licensing SME    

Adelia (Dee) Wardle worked as a Civil Service employee for the Army for more than thirty years, including work with the majority of the Department of Defense (DoD) Services and Agencies as an advisor on software agreements and licensing. In her role as Software Division Chief for the Army Computer Hardware Enterprise Software and Solutions (CHESS) Program Executive Office, Enterprise Information Systems (PEO EIS), Dee supported the DoD Enterprise Software Initiative (ESI) and Federal SmartBUY Programs.

As an expert in software licensing, she has assisted with licensing issues and agreements spanning the majority of software vendors serving the government market. She has been successful in the award of large consolidation software Enterprise License Agreements (ELAs), and has developed and presented training and briefings that include a deep dive into End User License Agreements (EULAs).

For her work, Dee has received multiple awards—including the DoD David Packard award for Excellence in Acquisition, for negotiation of Software Agreements with a cost avoidance of more than $700 Million for the DoD.

Dee holds a Bachelor of Science Degree in Management Science from Kean University, and a Masters in Program Management from the Naval Post Graduate School. She is also a graduate of the Army Management Staff College and the Career Leadership Development Program.

Rex Bolton, IT Acquisition Management SME    

As a civilian serving the Army, Navy, and several Defense Agencies, Rex has reviewed the plans and progress of more than 100 major IT acquisitions in a wide range of acquisition and procurement management leadership positions.

After 12 years of helping the Army buy Information Technology (IT) at its central acquisition organization, he served for 13 years as a GS-15 IT Specialist and Team Leader in the Office of the Secretary of Defense. He was a staff member for the Department of Defense (DoD) CIO, and founding Chairman of the DoD Enterprise Software Initiative (ESI)—a joint strategic sourcing project credited with cost avoidance exceeding $4-billion. Rex also helped the White House Office of Management and Budget expand the ESI into the Federal SmartBUY initiative and served as Deputy Director for Procurement at the Defense Intelligence Agency.

Recognition for his work includes: two Vice Presidential awards; the DoD CIO Council’s highest award for leadership and results with ESI; the highest Army civilian medal from the Department of Army CIO, and twice being voted a member of the Federal 100.

Rex received his BA in Marketing and Transportation from Michigan State University and has taken graduate business courses from George Mason University and the Defense Acquisition University. Since 2006, he has operated RRB Consulting, specializing in IT and Acquisition Management support to both government and private sector clients.

Donna Harris, IT Acquisition Management SME    

Donna acquired her expertise in Army and Department of Defense (DoD) acquisition during a 30-year career as an Army Civil Service employee. During that time, she continuously achieved recognition in the acquisition career field, most of which has been as a Contracting Officer/Manager of complex multi-million/billion dollar information technology programs and software acquisitions.

As an accomplished acquisition professional Donna has extensive knowledge of acquisition planning, advising and assisting Program Managers in developing requirements, obtaining acquisition approvals, and awarding and managing contracts.

She has provided contracting support to the Army Computer Hardware Enterprise Software and Solutions (CHESS) Program Executive Office Enterprise Information Systems (PEO EIS) and to the Enterprise Software Initiative (ESI) Working Group—a joint program designed to implement a true software enterprise management process within the DoD. She also was responsible for the negotiation and award of all Enterprise Software Agreements (ESAs) under the purview of the Army’s responsibility.

Donna is a graduate of the Army Management Staff College, Sustaining Base Leadership, and Management Program, as well as other program management and leadership programs. She is certified as a Level III Acquisition Professional.

Bob Moyer, Chief Technology Expert     

Over a 25 year career, Bob has provided leadership in both consulting and commercial software environments helping large enterprise clients leverage relational database and Internet technologies.

An entrepreneur who led the start-up and growth of several software product and services companies, he was co-founder and CEO of Aston Brooke, a software services company specializing in custom systems development, and Aston Brooke Software, a provider of distributed systems performance management tools that was sold to Platinum Technologies and generated license sales of over $100 million in the first five years. Bob was also the founder and CEO of FullTilt Software, a provider of product information management products, which earned a number one ranking by Forrester Research in their PIM WAVE Report. FullTilt was acquired by QAD, a global ERP solutions provider.

Bob has led critical information technology initiatives for some of the top companies in the world including AT&T, Mobil, Fiserv, FMC, Ford, GlaxoSmithKline, Goldman Sachs, IMS Health, Johnson & Johnson, Verizon, and the U.S. Department of Defense. Bob earned a BS in Information Systems, Physics, and Math from Indiana University of Pennsylvania and completed MBA coursework at Temple University. He is a recognized expert in project and program management, master data management (MDM), product information management (PIM), and Software as a Service (SaaS).

Jim Tagliaferri, Communications SME    

25+ year IT marketing communications professional helping businesses and government agencies leverage the latest media to reach their audiences using integrated marketing management. Previously held senior marketing roles with IT/software firms such as AnswerThink and Lockheed Martin/GE Aerospace.